Tuesday, April 05, 2016

Citrix Provisioning Services - Updating VMWare Tools and Target Device software -- with all native tools

  1. Prerequistes

Step
Detail
2 servers:
  1. Staging server with Windows 2008 R2 SP1
  2. VMWare machine configured identically to your PVS target devices (BLD server)
‘Windows Server Backup’ feature installed on the staging server
The Citrix utility ‘CVHDMOUNT.EXE’ is installed on the staging server
‘Backup’ space (approx. 100GB)
VMWare VMDK hard disk of a greater size than the PVS disk:
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Copy and install required drivers on staging server



Step
Detail
From a Windows Server, browse to a server with Citrix Provisioning Services installed on it.

Copy the drivers folder and CVhdMount.exe to the server

Open the drivers folder, right-click on cfsdep2.inf and select “Install”


Open Device Manager, right-click the computer name and choose “Add Legacy Hardware…”
Select “Next”
Select “Install the hardware that I manually select from a list (Advanced)” and click “Next”
Click “Next”
Click “Have Disk…”
Click “Browse” and go to the “drivers” folder and select “cvhdbusp6.inf” and click “Open”
Click “OK”
Ensure “Citrix Virtual Hard Disk Enumerator PVS” is listed and click “Next”
Click “Finish”


Setup VMWare virtual disk

Step
Detail
Open the “VMWare vSphere Client”

Right-click on the server you want to do the cloning on and click ‘Edit Settings…’
Under the ‘Hardware’ tab, click ‘Add…’

Select ‘Hard Disk’ and click ‘Next’
Select ‘Create a new virtual disk’ and click ‘Next’

Set the ‘Disk Size’ to be greater than the size of the VHD file, select the ‘Disk Provisioning’ options you require, select the ‘Location’ you want to store the disk and remember where it is stored.  You will need this location soon.  Click ‘Next’
Click ‘Next’
Click ‘OK’
Format the disk and set it as active

  1. Clone VHD to VMDK

      1. Backup Citrix vDisk

Step
Detail
RDP into the staging server and mount the VHD file you want to update:
Cvhdmount.exe –p 1 \\server\share\vDisks-XenApp\XenApp65Tn01.13.avhd

Open Disk Management and confirm your Citrix VHD is mounted and the new VMWare disk is present

Open ‘Windows Server Backup’
Click ‘Backup Once…’
Select ‘Different options’ then ‘Next’
Select ‘Custom’ than ‘Next’
Select ‘Add Items’
Select the PVS disk and click ‘OK’
Click ‘Next’
Select ‘Local drives’ and click ‘Next’
Select the ‘Backup Destination’ and click ‘Next’
Click ‘Backup’
Wait for the backup to complete
Click ‘Close’


      1. Recover backup to VMDK

Step
Detail
Click ‘Recover’
Select ‘This server’ and click ‘Next’
Click ‘Next’
Select ‘’Volumes’ and click ‘Next’
Select the checkbox beside the volume and choose the ‘VMDK’ for the destination volume and click ‘Next’
Click ‘Yes’
Click ‘Recover’
Wait for the Recovery to finish
Click ‘Close’


      1. Fix BCD file for VMDK

Step
Detail
Unmount the Citrix vDisk.  Cvhdmount -U 0
In the command prompt, switch to the ‘Destination’ drive and check the BCD file:

Notice there are 3 entries that need to be corrected.
Execute the following commands, substituting the ‘E:’ for the proper drive letter:

bcdedit /store bcd /set {bootmgr} device partition=E:
bcdedit /store bcd /set {default} device partition=E:
bcdedit /store bcd /set {default} osdevice partition=E:

Confirm the BCD file now contains the correct entries:


      1. Configure BLD Virtual Machine and attach the VMDK

Step
Detail
Open the vCenter console, select the staging server and ‘Right-click’ and select ‘Edit Settings…’
Select the VMDK file, note the path of the Disk File and click ‘Remove’
Under ‘Removal Options’ select ‘Remove form virtual machine and click ‘OK’
Select the associated BLD server of this vDisk and right-click and select ‘Edit Settings…’  In this example, the vDisk I am modifying is XenApp65Tn01 which is associated with BLD server WSCTXBLD351T
Click ‘Add…’
Select ‘Hard Disk’ and click ‘Next’
Select ‘Use an existing virtual disk’ and click ‘Next’
Select ‘Browse’
Navigate to the path noted earlier, select the disk and click ‘Open’
Click ‘Next’
Click ‘Next’
Click ‘Finish’
Click ‘OK’
      1. Disable CDROM attachment on bootup

Step
Detail
Select the associated BLD server of this vDisk and right-click and select ‘Edit Settings…’  In this example, the vDisk I am modifying is XenApp65Tn01 which is associated with BLD server WSCTXBLD351T
Select the ‘CD/DVD drive 1’ and ‘Uncheck’ the ‘Connect at power on’ and click OK


Start the VM and uninstall the target device software

Step
Detail
Right-click on the VM and select “Power > Power On”
Right-click on the VM and select “Open Console”
Login to the VM once it boots
Click “Start”
Click “Control Panel”
Click “Program and Features”
Click on the “Citrix Provisioning Services Target Device x64”
Right-click and choose “Uninstall”
Click “Yes”
Click “OK”
Wait for the uninstall to complete then restart the computer


Upgrade VMWare Tools

Step
Detail
Login to the VM once it boots
Browse to the VMWare Tools install and open ‘setup64.exe’

Select ‘Next’
Select ‘Custom’ and click ‘Next’
Ensure the ‘NSX’ options are set to ‘Entire feature will be unavailable’ and click ‘Next’
Select ‘Close the applications and attempt to restart them’ and click ‘OK’
Click ‘Finish’
Click ‘Yes’ to restart


Install new Citrix Provisioning Services Target Device software



Step
Detail
Login to the VM once it boots
Browse to the share that holds the updated software and open ‘PVS_Device_x64.exe’
Click ‘Install’

Click “Next”
Select ‘Acknowledged’ and click ‘Next’
Choose “I accept the terms in the license agreement” and click “Next”
Click “Next”
Click “Next”
Select ‘Complete’ and click ‘Next’
Click “Install”
Uncheck “Launch Imaging Wizard” and click “Finish”
Click “Yes” To restart the computer.
      1. Remove VMWare Disk from BLD server

Step
Detail
Right-click the VM and select ‘Edit Settings…’
Select the VMDK disk, note the ‘Disk File’ path and click ‘Remove’
Ensure ‘Remove from virtual machine’ is selected and click ‘OK’
Select the CD/DVD Drive and check the ‘Connect at power on’ box and click ‘OK’


  1. Clone VMDK to VHD

      1. Backup VMWare Disk

Step
Detail
Right-click on the staging server and select ‘Edit Settings…’
Select ‘Add…’
Select ‘Hard Disk’ and click ‘Next’
Select ‘Use an existing virtual disk’ and click ‘Next’
Click ‘Browse’ and select the disk you noted earlier
Click OK
Click ‘Next’
Click ‘Next’
Click ‘Finish’
Click ‘OK’
RDP into the staging server, browse the backup drive and delete the contents of ‘WindowsImageBackup’

Open Disk Management and confirm your VMDK is mounted

Right-click on the VMDK and select ‘Shrink Volume…’
Enter a number to shrink the partition so it is *smaller* then your Citrix VHD disk size

NOTE If you do NOT shrink the partition you will be unable to restore the partition to the smaller Citrix VHD file.
Confirm the shrink worked successfully
Open ‘Windows Server Backup’
Click ‘Backup Once…’
Select ‘Different options’ then ‘Next’
Select ‘Custom’ than ‘Next’
Select ‘Add Items’
Select the VMDK disk and click ‘OK’
Click ‘Next’
Select ‘Local drives’ and click ‘Next’
Select the ‘Backup Destination’ and click ‘Next’
Click ‘Backup’
Wait for the backup to complete
Click ‘Close’
Go to the vCenter console and Right-click on the staging server and select ‘Edit Settings…’
Select the VMDK used for updating VMWare Tools/Target Device software ‘’ and click ‘Remove’
Select ‘Remove from virtual machine and delete files from disk’


      1. Recover backup to VMDK

Step
Detail
RDP into the staging server and mount the VHD file you want to update:
Cvhdmount.exe –p 1 \\server\share\vDisks-XenApp\XenApp65Tn01.13.avhd

Open ‘Windows Server Backup’
Click ‘Recover’
Select ‘This server’ and click ‘Next’
Click ‘Next’
Select ‘’Volumes’ and click ‘Next’
Select the checkbox beside the volume and choose the ‘Citrix vDisk’ for the destination volume and click ‘Next’
Click ‘Yes’
Click ‘Recover’
Wait for the Recovery to finish
Click ‘Close’


      1. Fix BCD file for PVS vDisk

Step
Detail
In the command prompt, switch to the ‘Destination’ drive and check the BCD file:

Notice there are 3 entries that need to be corrected.
Execute the following commands, substituting the ‘E:’ for the proper drive letter:

bcdedit /store bcd /set {bootmgr} device partition=E:
bcdedit /store bcd /set {default} device partition=E:
bcdedit /store bcd /set {default} osdevice partition=E:

Confirm the BCD file now contains the correct entries:


This process could be scripted to make it less manual, faster, and less error prone, but because of the frequency we actually do these type of updates, I have just created a manual document for now.

1 comment:

Shailesh Mehta said...

Good blog and very useful blog for service people. Hard disk issue can cause boot disk failure error and system might not work. We are into Laptop service in Chennai and hard disk issues are very common.